faq
SHIPPING & DELIVERY
I always try to be as quick and accurate when it comes to responding to
any questions or to ship any item, between 1-3 days is what I aim for.
Free shipping for most countries in Europe,
7 euro extra for the rest of the world.
CAN NOT FIND YOUR SIZE?
As I make all things myself I can easily make adjustments and customise items,
as long as I have the material that is.
Just send me a message and we will figure it out.
EASY RETURNS
I hope you look carefully on the items before you purchase them and make sure you order a correct size. If you have any questions regarding colours, size or want a special combination please send me a convo. I will do my best so you will be happy with your products.
I will take returns if you are not happy, on costumers shipping cost. Custom made large orders willl not be refunded.
TRACKING YOUR ORDER
I send the parcels with Post Luxembourg, Correos Spain Post or Post Norge, normal standard shipping for deliveries in Europe. A tracking fee for parcels shipped to the rest of the world will be added.
MONEY BACK GUARANTEE
If you are not happy with your product you may return it and I will transfer back your money when the package has arrived.
100 % SECURE ORDERING
All payment go through secure payment systems and I will never receive your personal data.
PRIVACY POLICY
The General Data Protection Regulation (GDPR), which comes into force on May 25th, 2018, aims to protect the fundamental right to privacy and the protection of personal data of European Union (EU) citizens.
This regulation affects any entity (including websites) that processes EU citizens' personal data. Whether or not you or your business is located in the EU, if you have EU site visitors, or if your marketing campaigns target EU citizens, this affects you.
Transparency and communication with my site visitors are key elements of the GDPR. As part of the new regulation, I must let my site visitors know how I collect, store, and use their data, in a clear and transparent way.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
BohoBellaMar is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell my products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by BohoBellaMar adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
If you don’t want BohoBellaMar to process your data anymore, please send us a mail to:
BohoBellaMar reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.